Visiting restaurants in Japan can feel different from your home country, especially when it comes to calling staff. Here’s everything you need to know to dine smoothly and confidently.
It’s Okay to Call Staff
In many countries, waving for a waiter or waitress can be considered rude. In Japan, it’s perfectly acceptable! If you’re seated and the staff hasn’t noticed you yet, simply raise your hand or politely say:
“Sumimasen!すみません” (Excuse me!)
Japanese staff are usually attentive, but sometimes they may be busy. Don’t worry—calling them is fine.
If the staff seem busy, it’s polite to wait a moment before calling them. Japanese restaurants appreciate guests who are patient.
Using Table Call Buttons (Chimes)
Some restaurants provide small buttons or chimes on the table. Pressing the button alerts the staff, and someone will come to your table quickly. This is a very common system in Japan and makes ordering easy.
Getting Water
If a water pitcher is not nearby, the staff will gladly pour water for you. Just call them using your hand or the call button, and they’ll take care of it.
Tips for Tourists
•Use a calm voice when saying “Sumimasen”—no need to shout.
•Don’t be afraid to call staff if you need assistance.
•If the table has a call button, feel free to use it anytime.
•Knowing this can prevent confusion and help you enjoy a stress-free dining experience.
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